Our Services

W.A.I.T. DC's mission is to remove barriers and connect people experiencing homelessness, poverty, mental health challenges, and life transitions to the resources they need to achieve stability, dignity, and independence. See some of the many services we provide to achieve this goal.

MOBILE COMMUNITY OUTREACH

Street-level outreach targeting unsheltered groups
Strategic engagement in libraries, shelters, & public spaces
Crisis intervention, situational de-escalation & safety
Resource deployment and community asset education
Trust-building with historically hard-to-reach groups

Benefits & basic needs

Medicaid applications & annual eligibility renewals
SNAP/EBT applications & recertifications
Social Security & disability application support
Affordable Connectivity & utility assistance programs
Food, clothing, hygiene, and immediate resource links

healthcare & recovery support

Direct linkages to local Primary Care Providers
Behavioral health & clinical psychiatric referrals
Substance use recovery facility and program resources
Medical appointment scheduling and follow-up tracking
Peer-led support and professional recovery coaching

identification & documentation

Assistance obtaining official certified birth certificates
State ID and driver's license navigation support
Social Security card replacement administrative handling
Gathering required criteria documentation for benefits

Training Services

WAIT offers two options for training staff how to better interact with vulnerable populations. Please reach out to us to determine the best option for your organization.

digital training

Listen to a brief 2-minute sample from our core training module. This snippet explores why traditional outreach systems miss the individuals who need support the most, and outlines the critical shifts required to bridge the gap, rebuild trust, and drive meaningful engagement.

in-person training

Interactive, field-tested workshops designed for frontline teams, peer specialists, and community organizations. Our in-person sessions go beyond theory, equipping your staff with practical stabilization techniques, proactive outreach strategies, and real-world tools to effectively engage and retain high-need individuals.

Get a Quote

Let's work together! Please provide your contact information to discuss what W.A.I.T DC can do for your organization.